About
The machine is defined by its components, and that's why we insist on using only high-quality, brand-name parts in our assembly process. While it might seem like opting for a more expensive machine is less economical, the reality is quite the opposite. Our machines not only perform better but also boast greater longevity and significantly reduced repair needs, if any. To provide you with further insight, I've listed the names of these premium manufacturers on the bottom left. Additionally, I've downloaded some informative videos about these manufacturers that you might find interesting.
Components Videos
About
For the past 32 years, we've adhered to a consistent approach in building computers, guided by the principle 'if it's not broken, don't fix it.' We're cautious about revealing our secrets, but it's no secret that we exclusively select top-tier brand name components. Our three decades of experience have taught us the perfect synergy between different parts, ensuring that each component complements the others seamlessly.
This mastery, combined with our skill in fine-tuning every specification, is the cornerstone of our computers' exceptional performance. My extensive experience has also led to an understanding of the 'sweet spot' in the computer industry. This refers to selecting components that offer the best value—not the cheapest, nor the most expensive, but those that provide the optimal balance of price and performance.
Employing this strategy, we craft computers that are not only outstanding in quality but are also built to last. My confidence in our products is reflected in our offer of a complimentary three-year warranty, with the option to extend it to four or five years for a nominal fee. I stand by the belief that our computers are not just superior in quality, but also the best in value for your money."
The Process (Your Custom Built Machine)
If you're unsure about your exact requirements, we encourage you to communicate with our technician via phone, email, or in-person meeting. This step ensures that we can assist you in selecting a custom-built machine that perfectly fits your needs.
While we emphasize our commitment to using only branded components, there are still a multitude of choices within these brands. We're here to guide you in selecting each component to achieve the results you're looking for.
Whether you plan to use existing accessories or need new ones, we can provide everything you need. From monitors to full setups, we're dedicated to ensuring you have the right accessories for your new PC.
We will prepare a detailed quote including all prices, warranty information, timelines, and any other relevant details.
Upon your approval of the quote, Nexgen Networks will begin constructing your machine to the highest standards. We conduct extensive testing to ensure it meets our stringent quality criteria.
We offer complimentary delivery or shipping, depending on your location. Additionally, we can provide complete setup services, including software installation, printer setup, internet configuration, and more, if required.
We look forward to hearing from you soon!
Service
Hello, my name is Gina, and I specialize in providing on-site technical support for network and computer issues. With a strong track record of resolving even the most challenging problems, I take pride in my expertise. In the rare instances where I encounter a particularly complex issue, I am supported by two seasoned partners, each with 30 years of experience in the field. Their skills and knowledge complement mine, ensuring that we can tackle any problem that arises. Should you encounter any technical difficulties, please don't hesitate to contact us. We guarantee prompt and efficient service to address your needs.
Warranty
New Computers
Every new computer comes with a three-year warranty. The specifics of the warranty—whether it's onsite, remote, or requires shipping the machine back for repairs—depend on the initial method of computer shipment, delivery, and installation. Regardless of the warranty type, rest assured that all components of the computer are covered for three years, including the labor costs for component installation. Our goal is to provide you with three worry-free years following your purchase.
We also have extended warranty
1 Year extended warranty – Total warranty 4 years from purchased date. .............................................................................................................. $ 149.99
2 Year extended warranty – Total warranty 5 years from purchased date. .............................................................................................................. $ 299.98,
Computer Repair
Should any component used in a repair by Nextgen Networks fail within one year of service, we will replace it at no additional cost to you.