About Us
Our philosophy
Our business philosophy is to be more than just your IT contractor; we aim to be an integral part of your team, akin to an in-house IT department but with less costs for you. Our commitment is towards building enduring partnerships with every client, regardless of their size.
- A testament to our dedication is our enduring relationship with our very first client from 1991, who continues to trust us to this day. This longevity isn’t unique - many of our clients have been with us for 15 to 25 years, a clear indicator of our consistent quality and reliability.
- We believe our clients’ experiences speak for themselves, and we're happy to provide references upon request.
David and I have devoted ourselves to mastering various technologies, enabling us to comprehensively address all your technical requirements. A key advantage of our approach is the elimination of double billing, as overlapping tasks are efficiently managed. Additionally, this strategy resolves the issue of accountability; if a problem arises, we acknowledge it as our responsibility and swiftly act to rectify it.
We recognize the significant costs associated with downtime, both in terms of time and finances. Our service extends beyond merely providing preventative recommendations; we tailor our working hours to suit your needs. This includes working during off-hours and weekends for tasks that necessitate downtime, ensuring minimal disruption to your operations.
Let us make you the next happy customer.
Jeff Underwood
Our History
In 1991, nestled within the humble confines of Jeff's bedroom, a partnership was born. Jeff and David, fueled by ambition and a shared vision, embarked on an entrepreneurial journey. Just a year later, their growing enterprise moved into an apartment, marking the first of many milestones. By the following year, their dedication had paid off with the opening of their inaugural retail store.
- Adjacent to this store, a new venture blossomed: a Training Center. This addition not only expanded our services but also garnered our first feature in a newspaper, a testament to our growing impact.
- News Paper Article
- For 18 years, our base was a bustling retail mall. Here, our clientele expanded rapidly, a reflection of our commitment to quality and service. This period of growth prompted a strategic pivot; we shifted our focus from retail parts to specialized services. Embracing change, we transitioned from our retail roots to a warehouse-based operation, offering exclusively on-site services.
- Today, Jeff and I stand proud of our journey through the industry. Our past is a tapestry of dedication and evolution. As we continue forward, our commitment remains unwavering: to excel, to innovate, and to deliver unparalleled service. Our journey is far from over – it's a path marked by continuous improvement and an enduring commitment to excellence.
The Partners
At the age of 12, inspired by my grandfather, I embarked on my entrepreneurial journey. He persuaded three neighbors to entrust their lawns to my brother and me for weekend mowing. Although my brother soon lost interest, my enthusiasm only grew. I recruited help, and by the time I was 16, I was managing over 50 lawns each week.
- Upon high school graduation, I seized the opportunity to turn this venture into a full-time business. With my father's guidance, I secured a loan that enabled me to invest in quality equipment and a robust advertising strategy. By 23, my business had flourished, expanding into servicing apartment complexes and retail spaces while still nurturing a growing residential clientele. At this point, I was leading a team of over ten employees.
- An unexpected turn came when a major landscaping company offered a substantial sum to acquire my thriving business. This proposition required considerable thought, but ultimately, I decided to sell and pursue further education. Enrolling at Oakland University, I initially focused on business studies. However, a mandatory computer class sparked a new passion within me, leading me to switch majors to computer science. I graduated with an associate degree in business and a bachelor's in computer science.
- Subsequently, I joined WBC Computers as a technician and quickly advanced to the position of head network technician within two years. Yet, when the company relocated, resulting in a daunting commute of over an hour and a half, I was compelled to rethink my path. In 1991, alongside David, I co-founded U&B Consulting Inc. Since then, we have been dedicatedly building our company."
Jeff Underwood
From a young age, I was turned onto computers. My family bought our first computer when I was around 10 years old—an Apple II+ with a green screen monitor! Within a few years, I saved my allowance money and, with my dad’s help, switched to my first IBM-compatible PC. This opened up a whole new world to me.
As a young teen, my knowledge started to outpace my formal education. I took a class at OCC (Oakland Community College) where I oddly found I knew more than the instructor. My high school computer club allowed me to expand my skills in computer programming, and I even started my own Bulletin Board System (BBS). In this pre-internet era, my computer essentially acted as a server where outside callers could play games and connect.
By this time, I knew a career in technology was my path. I went to U of M Dearborn in pursuit of an Electrical Engineering degree, but when the university began offering a Computer Engineering program, I immediately switched. It was during this time that Jeff and I first met, and not long after, U&B Consulting was born.
David Barman
Frequently Asked Questions
Our Services
Please click on the title of the service you are interested in.
Server & Server Repair
Custom-Built Servers Tailored for You. From Rack-Mounted to PC Servers. Optimized to Perfectly Suit Your Needs
Security
Meet Your Virtual Tech Companion! This innovative virtual assistant resides within your computer around the clock.
Cloud Computing
Simplify your decision. Navigate complexity with our expert guidance. Make the right choice with confidence.
Network Data Cable Installer
With over 30 years of specialized experience in computer cable installation, we guarantee expertise and knowledge you can trust.
Remote Support
Expert Repairs, Service & Setups. Seamless Service at Your Fingertips. From Anywhere, To Anywhere.
Our Pricing
2026 Service Rates, all services billed by the hour unless otherwise specified.
Standard Plan
On-Site or Remote Service
Travel time only applies if drive exceeds 30 miles.
$150.00 per hour
There is a zero upfront fee. Services will be billed at the time the service is rendered or after the fact depending on if any parts are involved.
Hours still will be tracked and if enough hours are used at an average of 5 per month then management services will be added.
Contact Us for more information.
Silver Plan
On-Site or Remote Service
Travel time only applies if drive exceeds 45 miles.
Service contracts only expire on use
- Pre-Purchase of 50 hours $140.00 / Hr.
- Pre-Purchase of 100 hours $130.00 / Hr.
- Pre-Purchase of 200 hours $120.00 / Hr.
- Pre-Purchase of 400 hours $110.00 / Hr.
Gold Plan
On-Site or Remote Service
Travel time only applies if drive exceeds 60 miles.
Service contracts only expire on use
- Pre-Purchase of 50 hours $130.00 / Hr.
- Pre-Purchase of 100 hours $120.00 / Hr.
- Pre-Purchase of 200 hours $110.00 / Hr.
- Pre-Purchase of 400 hours $100.00 / Hr.
Contact
Thank you for visiting our website. If you would like further information, please complete the information request form below or call us at 734-765-3483 and we will get back to you as soon as possible.
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